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SERVICE MANAGER – Internal vacancy

SERVICE MANAGER – Internal vacancy

Whitchurch Shropshire





This is a fantastic opportunity for someone looking for a new challenge managing within supported living, mental health and learning disabilities services. We also provide an outreach service in Whitchurch which you will also be required to manage. All of our services operate 24/7.

About our organisation

Bethphage is a registered charity which was established in 1994 and provides support to adults with learning and physical Disabilities in Shropshire and the West Midlands.
Everything we do is individually designed to enable people to achieve their potential and meet their objectives and need for support. The people that we support may live in their own home, a home that is shared with other people, their family home or a shared care home.
It is the aim of Bethphage to provide outstanding care and support throughout the organisation so it essential that you will be dedicated to providing the highest levels of care that you can.

Details of the role

We provide support to adults with learning disabilities, metal health issues, challenging behaviors in a supported living environment. Some of the areas we provide support are rural, therefore, you will be required to travel to some of these areas.

The level of service we provide varies between the needs of the people, some require minimal support while some of the people we support have additional support needs such as personal care. All of our services focus on a person centred approach and promoting independence.

You will need to ensure that the service provided is in accordance with the requirements of legislation, the regulators, CQC and funders and that relevant records are kept up to date to provide strong evidence of practice. You will ensure that the area manager is made aware of any matter which could affect the status of the service. You will be instrumental in delivering Bethphage’s vision and mission by ensuring the provision of high quality, person centred services to people suing the Bethphage services.

You will be required to champion excellent support by actively coaching and role modelling respectful, positive management approaches.

Primary Duties

  • Experience of working with people with complex needs is desirable
  • Have an understanding of person-centred planning
  • Have an understanding of positive behavior support
  • Previous supervisory experience is essential
  • Good literacy skills are essential
  • Good IT knowledge/skills is desirable
  • Good communication skills are essential
  • Participating in on call Rota is a requirement.

Essential requirements.

  • Full UK drivers Licence
  • Own car
  • Open and honest approach
  • Committed


  • NVQ/Diploma – Level 5

A full detailed job description can be obtained by contacting our HR team on 01743 272880

Benefits of Working for us

  • Competitive pay
  • Simply Health Cash Plan
  • Long service rewards
  • Contributory Pension scheme
  • Development opportunities
  • Recruitment awards
  • Paid enhanced DBS certificate
  • Paid training

Closing Date 2nd September 
Interview date – To be confirmed

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