Home page

2015 EIBA_Excellence in Learning & Skills

Bethphage is a registered charity (No. 1046225) that was established in 1994 and provides support to adults with learning and physical disabilities in Birmingham, Shropshire, Telford, Walsall and Wolverhampton.

The people we support may live in their own home, a home they share with one or two other people, their family home or a small shared care home. The support may range from a few hours a week to 24 hours a day every day.

We try to help people to follow their interests and to gain skills for either work or leisure so that they can play an active part in their communities and feel part of a neighbourhood.

At Bethphage’s Annual Staff Conference in May 2014, we launched our drive to become a Positive Behaviour Organisation (PBO). Using the concepts and values of positive behaviour support, we will apply them to how we manage and lead our staff and to how staff behave with each other. We believe that, by becoming a PBO, we will make a significant difference to the quality of life of the people who use our services and make Bethphage an even better place to work.

We have been awarded the Investors In People Gold standard!

Bethphage is proud to announce it has been recognised as achieving Gold against the Investors in People framework confirming our commitment to employing the best and most effective management approached. We believe that this creates an environment that enables our staff to enjoy their work, feel valued and deliver the highest standards of care for the people who use our support services. Our assessors noted that, “People take a real pride in being part of something that is more than just a job, there are some exceptional people working at Bethphage!”

The rigorous assessment process highlighted a number of key areas of outstanding practice. These included the fact that our positive values are at the heart of everything we do, that our managers display inspirational leadership qualities and the rich programme of learning and development offered to all staff. The assessors also noted Bethphage’s culture of people supporting and respecting everyone. The report goes on to say “It is remarkable how effective managers are at facilitating requests for temporary or flexible working arrangement” and “People feel confident that they can call upon managers for support, if required, and that it will be there when needed.” Exemplary good practice was identified as taking place across Bethphage.

In praising Bethphage, the Investors in People assessment observed “the review clearly established that Bethphage operates at an extremely high level of best practice”. Throughout the review process, Investors in People was particularly impressed with the genuine commitment everyone brings to their role, stating “providing support, above and beyond what is expected and required is the normal for people at Bethphage.”


Bethphage would like to thank every member of staff for their valued contribution in achieving IIP Gold standard.

In celebrating success, Bethphage would like to share the Assessment Report prepared by Investors in People. Download and view the Assessment Report here.

The Q Team Checkers Training Pack is available now!

Q Team DVDA fantastic quality assurance tool designed by the people who know – the people we support. Go to our donate page using the button on the right and follow the link through to PayPal. It only costs £100 and will provide you with a comprehensive training pack to start your own in-house, user-led team. Alternatively contact Stef Kay, our Operations Director on 01743 272880 for more details.








Registered office: 8 Longbow Professional Centre, Longbow Close, Harlescott Lane, Shrewsbury, SY1 3AS