Bethphage is a registered charity (No. 1046225) which was established in 1994. We provide a range of care and support services for more than 100 adults with learning disabilities, autism and mental health needs across Shropshire, Birmingham, Telford, Walsall and Wolverhampton.
With a workforce in excess of 350 people, our services include registered care for people with complex and forensic needs, registered care in a specialist assessment and transition service, a range of supported living services, outreach services and day opportunities, which enable people to have meaningful and varied activities in a range of environments. Everything we do is focused on the individual, using person centred approaches, enabling the person to develop their potential, whilst meeting their hopes, dreams and aspirations. The people we support may live alone, share their accommodation with other people or live with their family. Support we provide in people’s homes, may range from a few hours a week to 24 hours a day.
Our day opportunities include a working farm in South Shropshire, with capacity for up to 30 people to work at the farm, growing and harvesting produce for sale and making jams, chutneys and gathering eggs to sell to the public. In Bridgnorth, the service provides a range of opportunities, including crafts, computers, opportunities to develop numeracy and literacy through meaningful sessions, music and cooking. In Ellesmere, we provides services for a small group of people with learning disabilities, a small group for older people and the building also houses the local library, which is a great addition to the service, providing opportunities for people to work in the library, interacting with the public and developing work skills as well as lending books, DVDs etc.
We aspire to being the best we can and we decided to work towards becoming a Positive Behaviour Organisation (PBO) and continue to strive towards this. Using the concepts and values of positive behaviour support, we apply them with the people we support and across the workforce, encouraging staff to interact and work effectively with each other. We believe that by becoming a positive behaviour organisation, we will make a difference to the people who use our services, as they benefit from staff who approach issues in a positive way. Ultimately, we believe this approach will make Bethphage a better place to work.
We have a specialist in-house team providing professional expertise in positive behaviour support (PBS) which augments the skills of our highly trained workforce. Our vision is of a society where people with disabilities have the same opportunities to develop and use their talents and skills as all other people. We deliver this by implementing our core values of personal growth, honesty, respect and active involvement, through our person centred approaches to service delivery and through our focus on PBO.
People had positive and caring relationships with staff who supported them. Staff spoke about the people they supported with warmth, respect and kindness.
We saw people being supported by staff in a way that was kind, respectful and caring. One person said, “staff are really kind to me an help me in a way that makes me feel good about myself.”
The Hollies - CQC inspection
I work with many care providers and I would set aside Bethphage as an excellent company for it's mission, vision and it's approach to care, that is consistent from management through to individual support workers. They have an ethos of independence and crucially an understanding of the organisations role to achieve this, that is clearly evident in the people who work at Bethphage. Importantly this is visible in the personalities of the people they support, who are happy, calm and safe. I would recommend this organisation to others and look forward to working in partnership with them again.
Alan McLean - Freelance Arts Manager for One Voice for Disabled People, Wolverhampton
…They help me feel better about myself and always listen to me.
People told us they believed the provider created a culture that was open and transparent.
I feel valued by Bethphage and part of a team. Not just someone who is cared for.
The Hollies - CQC inspection
- Staff were keen to try new things to enhance the quality of people’s lives. We found the culture of the home to be open, positive and inclusive.
Old Farmhouse - CQC inspection
The home had a positive and welcoming atmosphere where staff put people at the heart of the service.
Plas Newydd - CQC inspection
- I like them all and we have a laugh. We saw that staff treated people with kindness and were responsive to their needs.
Bradbury Lodge - CQC inspection
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