Our Specialisms

Positive Behaviour Support

A Positive Behaviour Support approach (PBS) aims to understand the reasons behind an individual’s behaviours of concern and offer person-centred solutions to enable them to have a better quality of life. PBS is a scientific process which reduces behaviours of concern, incidents and the use of restrictive practices. Please click on the link to our video to understand more about PBS and our approach.

Bethphage has a dedicated PBS team who provide training and support to staff teams and the people we support, and in addition they work alongside external professionals and families to reduce distress and improve quality of life for the person being supported.

For more information about our Specialist Services please contact: specialisms@bethphage.co.uk


Find out more

We achieve this by:

  • Understanding all behaviour happens for a reason
  • Adopting a person-centred approach
  • Collaborative working
  • Adhering to current standards of care and legislation
  • Advocating for the least restrictive environment and support possible
  • Producing PBS Plans, Behavioural guidance documents and progress reports
  • Reflective practice
  • Ongoing training (including bespoke training written for the person)
  • Identifying successes and celebrating achievements
  • Being goal orientated
  • Valuing safety
  • Being evidence-led
  • Recognising potential
  • Open communication
  • Replacing behaviours of concern with helpful alternatives
  • Skill building

Referrals to the PBS team are allocated based on need, with either interim or comprehensive support being offered. Typically, interim support benefits those aiming to manage temporary difficult situations or modest areas of need, whereas comprehensive support offers longer term strategy planning and involvement for those with more complex needs.

Our aspiration is to support people to meet their goals in a safe and productive manner, without relying on behaviours of concern, which they can replicate across settings and build upon long-term.

Mental Health

Needing support with your mental health is a common human experience; according to Mind, approximately 1 in 4 people in the UK will experience a mental health problem each year. Bethphage specialise in supporting people with active or previous mental health needs, including people who have been supported under a mental health section.

For more information about our Specialist Services please contact: specialisms@bethphage.co.uk


Find out more

Our dedicated mental health provision offers individuals:

  • Opportunities to reintegrate back into their community
  • Acquire skills
  • Build tolerances
  • Refine coping strategies
  • Actively engage with staying well plans
  • Develop independence in a supported living setting

Staff within these services benefit from robust training, and collaborative working with the individual, advocacy, Bethphage PBS, medical professionals, social work, psychology and other related teams to ensure support is effective, timely and person-centred.

Transforming Care

Bethphage believes passionately that people with learning disabilities and autism who may display behaviours that challenge have the same rights as everyone else to lead fulfilling lives in their own communities. This is why we are actively involved in the Transforming Care Programme (TCP), supporting people to move from long stay hospitals, assessment and treatment units back into their home communities.

For more information about our Specialist Services please contact: specialisms@bethphage.co.uk


Find out more

Through the Transforming Care Programme, Bethphage is experienced in working with Local Authorities and the NHS to identify people living in hospitals who are able to live in the community, in less restrictive environments, ensuring the correct care and support is in place. As part of the TCP process, Bethphage has already supported a number of individuals to return home, including those released from mental health section.

Our approach is person-centred and values driven, utilising our in-house expertise, Positive Behaviour Support Team, to ensure each person’s transition back into their community is well planned, involving family members and practitioners in each step which in turn, improves the quality of life, allowing people to lead satisfying and valued lives in a home, within their community.

People who choose to have their support provided by Bethphage will receive PBS support and ongoing assessment, plus specially trained and skilled staff teams to maximize success and avoid readmission to hospital.

In adopting this approach, our aim is to ensure that more people will successfully transition home and re-engage with their communities, families, friends, and achieve their own goals in a safe and supportive environment.

A complex process, which Bethphage is in collaboration with others:

  • Completes comprehensive assessments identifying how and when the person’s needs can be best met as well as gaining a thorough understanding of any behaviours of concern and incident history
  • Meets with the person to establish their goals and preferences
  • Produces and reviews plans and strategies to support the individual in a new environment
  • Recruits, inducts, trains and invests in staff with the right values and attitudes to work in these locations
  • Supports discharge and transition
  • Provides ongoing support and involvement – post-transition


An Autism Spectrum Disorder (ASD – To find out more click on Autism – The National Autism Society)  is a complex, lifelong, developmental disability that affects how a person communicates with and relates to other people, and how they experience the world around them.

Bethphage supports adults with learning disabilities and or Autism, in a variety of settings.

For more information about our Specialist Services please contact: specialisms@bethphage.co.uk

Find out more

People with ASD may experience difficulties with some or all of the following areas:

  • Social communication
  • Social interaction
  • Social imagination

As part of a person’s ‘assessment’ process, people’s individual needs are established and tailored support is identified to support people with a range of sensory, behavioural, and communication needs, both by utilising skills from our own staff, the PBS team and through collaborative working with others.

Bethphage benefits from ongoing liaison with social work, medical professionals, speech and language therapists, psychologists, and advocacy to the benefit of those being supported, and their families, whilst ongoing training ensures Bethphage staff are skilled, providing comprehensive and safe provision to those accessing our services.

 Support includes:

  • Appropriate communication strategies, such as Makaton, gesture, Pecs/images, objects, of reference, social stories, drawing, written or spoken words
  • Sensory diets
  • Routine, structure and predictability, such as calendars, wall charts, daily schedules, and planners
  • Functional tasks and activities with a clear purpose and product
  • Various activities including – physical activities or exercise
  • Person-Centred approach
  • Well suited environments
  • Skilled, consistent and competent staff
  • Compatible peers.

Registered Care for people with complex needs

Bethphage specialises in supporting people with complex needs and who may present behaviours of concern in care home settings. We take the Positive Behaviour Support (PBS) approach, knowing that everyone is different and try to understand what triggers the person’s response to a situation or event. We have skilled staff teams who provide high quality, 24-hour care to people with high support needs.

For more information about our Specialist Services please contact: specialisms@bethphage.co.uk

Find out more

Each person is unique, which is why we treat everyone as an individual, knowing there is not one uniformed approach. Our experienced staff team work closely with families, carers and professionals to ensure a smooth transition process. Through our person-centred planning, we get to know the person, understanding their likes and dislikes alongside their wishes and aspirations. We enable people to build on their skills and try new things, ensuring a good balance between taking risks and enjoying opportunities.

We support people to feel involved in their community, step by step at each individual’s pace, developing strategies which enable them to realise their potential.

Our registered care home offers a permanent home or a place for people to be assessed and supported to progress into more independent living.

Bethphage’s Assessment and Transition Service, based in North Shropshire:

Provides specialist support and care to people with learning disabilities and/or autism.

The service is a registered care home and provides an opportunity for people to have a period of assessment, which is often as a result of:

  • Placement breakdown, or risk of
  • People returning from out county placements (often from long stay institutions)
  • People who need a period of assessment with a team, experienced in supporting adults with behavioural support needs whose role is to fully understand a person’s support needs, develop a move on plan, support them to move to their new provision and ensure a successful transition

Bethphage are focused on person-centred care and encourage every person we support to contribute to their own care and support plans to their own care and support plans.

What makes Bethphage’s service different?

Our professional, qualified Positive Behaviour Support (PBS) team are available to guide and support the team and the person being supported; they carry out comprehensive PBS assessments, analyse data from incidents to determine causes and triggers for the behaviours, which informs PBS plans. PBS plans focus on reducing incidents and risk and increasing positive outcomes, which lead to greater independence and improved quality of life, enabling the person to reach their full potential, which is determined through scientific analysis.

Disability support

“People told us they felt safe around the staff. One person said, “The staff make me feel safe”. One relative told us their loved one was, “Settled and secure””

CQC Inspection Whitchurch 2019

Latest Bethphage News

Introducing Bethphage Budding Chefs

Introducing Bethphage Budding Chefs

Inspired by lockdown cooking, Bethphage are creating a recipe book filled with recipes from the people we support, our staff and volunteers.

Bethphage Welcomes Keele Interns

Bethphage Welcomes Keele Interns

Bethphage are delighted to welcome two interns from Keele University to support us with the roll out of our new Care Management System.

Meet Our Executive Management Team

Meet Our Executive Management Team

This week we are shining a light on our Executive Management Team, sometimes called “EMT”, and their role in Bethphage. Read to find out more.

Head Office

(Registered Address)

8 Longbow Close
Harlescott Lane

Tel: 01743 272880

North Shropshire Area Office

The Hollies
Chester Road
SY13 1LZ

Tel: 01948 804901

West Midlands Office

The Hub
17 Lichfield Street

Tel: 01922 660813

Telford Area Office

Park Lane Centre

Tel: 01952 457382

Font Resize