We were thrilled to win Shropshire Star’s 2015 Excellence in Learning and Skills Award recently. This in addition to our recent success of achieving Investors in People Gold status.
Judges said ‘learning and skills have been embraced through every level of the business.
Driven by our mission statement, “To be an excellent provider of services for people with learning disabilities”, we believe that excellence can only be delivered through well trained, committed and motivated staff.
Our successive business plans have always made this clear, by documenting our commitment to best practice in staff management and training. These plans have and currently include targets for ensuring that at least 80% of support workers have, or are working towards, a L3 qualification in Health and Social Care; that all senior support workers and team leaders should hold at least L3 in Leadership and Management and Senior and Executive managers hold a relevant L4 or above qualification.
In order to achieve these targets we have and continue to utilise the L3 Apprenticeship in Health & Social Care, ensuring that all eligible staff irrespective of age, complete the programme utilising the support provided by local training providers. In choosing training our staff to levels which exceed the industry norm of L2 we are recognising our aspiration for staff to have the skills, knowledge and confidence to make effective decisions regarding the support they provide to our clients, when working alone.
In addition, all of our support staff undertake a suite of “Essential Training” covering 19 subject areas covering topics such as Health & Safety, Professional Boundaries, Safeguarding, Nutrition, Medication and Infection Control.
In support of our local communities we also offer work experience placements for adults completing the Health and Social Care Skills Academy programmes and have be able to offer work to some of these as a result.
Strategically, we are now seeking to develop the expertise of our staff to enable us to become a sector leader, with cutting edge approaches. We have therefore committed to becoming a Positive Behaviour Organisation, utilising positive behaviour approaches both in the support we provide to service users and our staff. The outcomes we are seeking include changing local and sector practice in relation to challenging behaviour and improving the quality of life for both the people we support and those we employ.