On Wednesday the 29th of January, Treat Me Well Shropshire met for the first time this year! It was great to see our regular members again & there were some new faces. It was great to see Taking Part and Perthyn in attendance too!
A National Update:
We began our meeting with a national update; the group were very pleased to hear about the mandatory training promised to all health and social care staff by the government, named after Oliver McGowan, who sadly died in hospital in 2016. The training will vary depending on the person’s job; but it is clear that people with learning disabilities and autism must be an essential part of developing and implementing this training. In our next meeting we would like to discuss how our group could get involved with training in Shropshire!
Our discussion then turned to the Treat Me Well regional event in Birmingham later this year. The regional event invites Treat Me Well groups throughout the central region to share their campaign experiences. Everyone during the meeting was very keen to make sure Treat Me Well Shropshire is involved in this. We hope to finalise our presentation ideas soon!
A Local Update:
One of our members, Jess, attended the Equality & Diversity Stakeholder Consultation event for the Shrewsbury and Telford Hospital Trust. It seemed to be a very positive event with lots of crossover with the work we are doing as a Treat Me Well group. It was great to hear about what the hospital trust is doing to improve patient experience.
Waiting times and the anxiety this can cause was still a big issue for the group; we will continue to push Natalie’s survey aiming to collect people’s experiences of waiting times. You can take part in the survey here: https://www.surveylegend.com/s/1nu3
Healthcare Experience Feedback:
After that we had some time to share our healthcare experiences, both good and bad. If an experience was negative we went through how it could have been improved. We also shared good healthcare experiences and times where we have felt heard. It was great to hear about people’s positive experiences in hospitals & doctors. Consistently, people seemed to have more positive experiences when their doctor knows them well.
Our next meeting is on the 20th of February, please email firstname.lastname@example.org for more details.